Check your doorbell camera’s live view

Use the Alarm.com app to view an installed doorbell camera without changing wiring or settings.

Category: Doorbell cameras

Does this apply to my device?

For doorbell cameras already visible in Video on your E2 Technologies Alarm.com app. Use this app procedure rather than assuming browser viewing is available: some doorbells only support live viewing in the app. No model-specific installation or button instructions are included.

Identify your device

Confirm the doorbell name using your installation records. Ask E2 Technologies to identify the model if it is unclear; do not remove a wired doorbell to read its label.

Before you begin

Have an internet connection, the Alarm.com app, and a login permitted to view the doorbell. Your account needs the applicable video service.

Sign in to Alarm.com

Steps

  1. Sign in to the Alarm.com app and select the correct property.
  2. Open Video.
  3. Select your doorbell’s video to begin live viewing.

Expected result

The doorbell’s live view should appear. This check does not test the indoor chime, visitor calls, or recording rules.

If you still need help

If the doorbell is absent or video does not load, record its name, any displayed message, and whether other cameras work. Contact support to confirm account access and the correct procedure for your model before resetting it or changing wiring.

Last reviewed: . Instructions checked against Alarm.com: View live video (including doorbell limitations).